AI
Gen AI and the Future of SaaS: Navigating the Inflection Point for Sustainable Advantage
With the rapid evolution of generative AI (Gen AI) and AI Agents, companies are rethinking the balance between in-house capabilities and specialized SaaS solutions. Klarna, the global financial services platform, recently severed ties with certain SaaS providers, opting instead to leverage AI to build tailored solutions internally. This decision underscores